Thank you for shopping with Techroti. We want to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.
You have 3 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
If you wish to exchange an item for a different size, color, or product, please contact us within [X] calendar days of receiving your order. Exchanges are subject to availability. We will provide you with instructions on returning the original item and receiving the exchanged item.
4. Damaged or Defective Items
In the unfortunate event that your order arrives damaged or is defective, please contact our customer service team within [X] calendar days of receiving the order. We will work with you to arrange a return, exchange, or refund, as appropriate.
5. Non-Refundable and Final Sale Items
Certain items are non-refundable and considered final sales. These may include personalized items, digital products, or items marked as final sale at the time of purchase. Please review product descriptions carefully before making your purchase.
6. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Us
If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at firstname.lastname@example.org or +923048840058